Services  
       
What Services do aged care homes provide?

All aged care homes must provide a specified range of care and services to residents. These requirements vary according to each resident’s care needs. For all residents, services should include such things as:

  • staff to provide help at all times, including in emergency situations;
  • assistance with daily living activities such as bathing, showering, dressing and mobility;
  • assistance with medications;
  • meals and refreshments, taking into account special dietary needs;
  • basic furnishings including carpets, curtains, chairs, beds and bed linen, bath towels, face washers, soap and toilet paper;
  • a laundry service, cleaning services and maintenance of buildings and grounds; and
  • social activities.

For residents with high level care needs, the services will also include such things as continence aids, basic medical and pharmaceutical supplies, nursing services and therapy services.
If you require specialised care for dementia, or if you have specific language, cultural or religious needs (for instance, if you want to be in a home where there are other people who speak a particular language or have similar spiritual beliefs), you should ask about that when you visit prospective homes.

 

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What Facilities do aged care homes provide?

General Facilities

Rockingham's facilities include:

• Medical facilities
• Recreational facilities
• Internet Kiosk with two computers for access to the Internet and email

• Library services
• Communal TV, video and stereo
• Hairdressing salon
• Blue Pay Telephone
• Chapel

Personal Facilities

Rockingham aims to provide the comfort and security to residents like they experienced in their own home. Residents can have their rooms as homelike as possible. They are encouraged to bring some of their own things with them; for example, they may want to bring their favourite chair, pictures and photographs.

In addition, residents may want to bring the following items:
• Television, radio and CD/cassette players
• Small cupboard or bookshelf
• Refrigerators (we recommend small bar types)
• Telephone while we have a communal blue pay phone, residents are able to connect a private telephone (connection and payment of all associated fees are the responsibility of the resident or relative/representative).

All electrical equipment must be tested and tagged as safe by a qualified electrician.

 

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